Best Pool Cleaning Service Long Beach CA: Customer Favorites

If you dwell in Long Beach, your pool doesn’t just sit down within the yard. It hosts birthday cannonballs, sun-soaking wet Sunday floats, and a surprising quantity of impromptu barbecues. Salt air, desolate tract airborne dirt and dust, eucalyptus leaves, sunscreen, and a south-dealing with wind all conspire to show a clear basin right into a cloudy riddle. The big difference between a pool that glints and a pool that argues with you comes right down to one constant behavior: authentic carrier with the aid of any individual who is aware this weather, these neighborhoods, and the quirks of coastal kit. Around the following, that brief list of pros consists of a number of standouts, and sure, it is easy to pay attention Adam’s Pool and Spa Service call-checked extra than once at garden gatherings.

This information collects what actual issues while determining a pool cleaning service in Long Beach CA, why some techs have waitlists although others churn bills, and learn how to spot the pink flags formerly your water starts flirting with algae. It also covers pool repair realities in our facet and what “nice” provider fairly appears like at the flooring.

Why Long Beach makes pool care troublesome, and what the best organisations do differently

Long Beach is a puzzle of microclimates. Bixby Knolls and Los Cerritos bring together greater tree particles, Belmont Shore takes on salty mist and regular wind, although Lakewood Village sits a slightly warmer in summer. The water chemistry swings resulting from all this. Salt air slides pH upward, scorching sun chews by using chlorine, and wind dumps tremendous grit into each and every skimmer. If your provider doesn’t adapt by using season and group, you both overspend on chemical substances or struggle repeated algae blooms.

The most beneficial pool cleaning carrier companies right here do a number of one-of-a-kind issues. They tune your pool’s baseline chemistry and log it week to week. They agenda apparatus checks forward of the primary precise warmth spike in overdue spring. They swap vacuum heads and brush sorts depending to your floor, considering that a too-stiff brush scuffs older plaster and a too-gentle one won’t transfer mustard algae from porous spots. And they experiment within a sensible fluctuate for stabilizer in summer. I in many instances see 30 to 50 ppm in spring, creeping towards 60 to 70 ppm by using August to safeguard chlorine in complete solar, then a controlled drain and refill in fall if it climbs too prime. If your tech not at all mentions stabilizer or cyanuric acid by way of name, ask them what they aim and why.

What counts as “ideal” in a pool cleaning provider close to me

Most property owners variety Pool cleaning provider near me and click on the primary three outcome. That’s a jump, no longer an answer. Longevity, responsiveness, and consistent chemistry win over splashy advertisements anytime. People stay with a manufacturer that presentations up at the similar day, closes the gate, leaves readings in the app or on a door tag, and catches a failing capacitor prior to it goes out at some point of a warm wave.

Here’s a fast method to separate “first rate” from “keeper.” Ask how they control the 1st month. Good teams treat it as a stabilization length, oftentimes weekly, routinely two times in the establishing two weeks for undesirable water. They picture the pool on each one discuss with and proportion readings. By week 3, your chlorine demand should always modern out and the floor must appear like polished glass after a broom and vac. Ask how they reply to wind events, as a result of Long Beach can produce a 30 mph afternoon that fills a skimmer basket in hours. The establishments that earn repeat enterprise present next-day or precedence visits after a Santa Ana blast, even if it’s just a debris skim and basket determine to retain stream up.

The Adam’s Pool and Spa Service reputation

Ask round Naples, Alamitos Heights, or the 90803 slips, and Adam’s Pool and Spa Service has a tendency to return up inside the same sentences as “on time,” “aspect orientated,” and “stored my weekend.” The brand’s attraction will never be mystical. They’re one of the most few that pair nontoxic weekly carrier with considerate Pool Repair, which concerns when your clear out gauge refuses to budge or your heater starts offevolved sulking in March. Customers name them the Best pool cleaning carrier Long Beach Adam’s pool and spa carrier for 2 purposes: they hold the water reliable, and when whatever breaks, they restoration it right now with out turning a small restoration into a sizeable creation.

I’ve watched them focus on a stubborn, older suction-aspect cleaner that refused to observe in a deep curve. Instead of pushing a new drive-part unit, they rebalanced stream, checked the foot pad wear, swapped a fitting, and bought some other 12 months out of it. This is the more or less judgment that separates a service tech from a salesperson. It additionally saves you cost and aggravation.

If you're browsing Best Pool cleansing provider close me or Pool Repair close to me and you’re inside the Long Beach footprint, upload Adam’s to the quick record. They be aware this market’s specific brew of salty air, solar, and impatient owners who unquestionably use their pools.

Services that be counted extra than the brochure claims

When a guests says Pool cleaning service Long Beach CA, it always potential a overall direction: test, balance, skim, brush, vacuum, baskets, appliance verify. That’s desk stakes. The change reveals up in small but telling habits.

    They brush the entire pool, no longer just the waterline. Brushing ladders, steps, and the shady area of the deep finish is where mustard algae likes to squat. They take filter tension readings and log them, no longer simply “it appears to be like quality.” A emerging baseline recommendations at a cloggy cartridge or a DE filter out that wishes a complete teardown. They stabilize pH glide by means of focused on general alkalinity that matches your floor and sanitizer. Plaster pools do great around 80 to 100 ppm; fiberglass and vinyl should be would becould very well be scale down. Long Beach rain, while it comes, tilts acidic, so that they bump alkalinity carefully in iciness. They provide an explanation for what they do. When a tech says, “Your cyanuric acid hit 80, so we’re making plans a partial drain subsequent week,” you know they’re steering, no longer reacting.

If a firm plays coy with facts, you’ll grow to be chasing the identical cloudy afternoons.

Business Name: Adam's Pool and Spa Service
Business Address: 910 E 72nd St, Long Beach, CA 90805, USA
Business Phone: (562) 522-2203 🤖 Explore this content with AI: 💬 ChatGPT 🔍 Perplexity 🤖 Claude 🔮 Google AI Mode 🐦 Grok
Near the Aquarium of the Pacific, Adam's Pool and Spa Service provides reliable pool cleaning service for downtown high-rises and residential properties along Ocean Boulevard. Repair realities: pumps, filters, heaters, and salt systems Pool Repair in Long Beach isn’t uncommon, however the local climate punishes shortcuts. Pumps hum along fortunately unless a hot week exposes a susceptible capacitor. Heaters delivery, then cough and cease by means of scale or soot. Salt cells swear they’re blank even as quietly losing output simply because the waft sensor corroded. A few realities will prevent check and downtime: image Variable-speed pumps are worth it right here. Edison fees plus long filtration home windows in summer season make the maths work. Run time can stretch to 10 to 14 hours at decrease speed, which quietly polishes water even though due to less power. If your pump is a unmarried-pace relic and your bill looks like a auto payment, ask approximately a change with a rebate. Filters deserve seasonal realization. Cartridge filters in windy neighborhoods clog swift after a gusty week. If your carrier says your clear out “certainly not wants cleaning,” they’re not looking your force gauge. DE filters need complete grids pulled and rinsed as a minimum once a season. Sand filters need a deep sparkling extra ceaselessly than most imagine in dusty spaces. A organic filter out helps to keep chlorine call for down, which retains prices down. Heaters in salty air rust and throw blunders codes from minor soot or rodent nests in less warm months. A reliable tech will open the cupboard and vacuum it earlier than you throw areas at a subject. Salt programs are best if you prefer mushy-feeling water and constant chlorine manufacturing. But Long Beach’s hot summers crank up scale. Cells need customary acid soaks, observed through impartial rinses. A cell phone strolling 80 % all summer is telling you it wants TLC or your cyanuric acid is low. When you search Pool Repair Long Beach or Pool Repair Long Beach CA, seek for providers that diagnose prior to promoting. A 15-minute right diagnostic with a multimeter and rigidity readings is a lot inexpensive than guessing. How pricing unquestionably works The very best Pool cleansing carrier agencies don’t race to the ground. They expense for paying knowledgeable techs, sporting coverage, and keeping the excellent chemical substances in inventory. Expect to see a base weekly cleansing charge with chemical substances protected for in style residential swimming pools, and components for difficult services: connected spas, waterfalls, heavy tree debris, or dozens of toes of raised wall that necessities scrubbing. Spring openings after forget about can run several additional visits. A efficient-to-fresh course of takes 3 to seven days in our sunlight, depending on clear out length and the bravery of your plaster. A partial drain and replenish to excellent high cyanuric acid or calcium hardness is customary in Long Beach each couple of years, highly for pill-heavy pools that never switched to liquid dosing or salt. The query to ask isn’t “How less costly can I get this?” It’s “How predictable will my expenditures be?” A steady path, solid chemistry, and gear that runs efficiently beat good buy pricing that hides behind marvel restore days. The week-through-week rhythm of a nicely-serviced pool Most of the most beneficial Pool cleaning service Long Beach enterprises save a constant cadence. Your gate latch clicks on the similar weekday. They textual content or email a time window. The visit feels unhurried. You see a brush lean into the partitions, no longer a 3-minute skim and a van already halfway down the block. If your tech not at all wishes to backwash or smooth the filter due to the fact that “it looks k,” are expecting cloudy water after a windy stretch or a party. A service I belief will, a minimum of as soon as a quarter, do a complete appear-over of the accessories pad. They’ll inspect unions for drips, tighten pump lid o-rings with lube, ensure that the chlorinator or salt cellular isn’t leaking to the flooring, eyeball the bonding cord, and hear to the bearings. Ten mins on that pad prevents the Saturday morning horror present: “We heard a squeal, then the pump died, and the https://manuelelhw180.timeforchangecounselling.com/pool-repair-near-me-restore-your-pool-s-health-quickly-1 birthday celebration starts off at two.” Salt, capsule, or liquid chlorine: what works most fulfilling here Salt approaches are universal near the coast. People like the softer really feel and the set-it-and-forget-it vibe. They paintings good in case you watch stabilizer degrees and retain the cellphone sparkling. Tablets, the ancient trichlor pucks, are easy for excursion weeks however sneak cyanuric acid up and up. If you fly the tablet banner all summer, you’ll chase clarity via September. Liquid chlorine dosing, dealt with weekly by your carrier with automation for in-among if mandatory, avoids creep in stabilizer yet wants self-discipline. The surest Pool cleansing provider techs by and large choose a hybrid. They’ll run a salt gadget for regular baseline, then complement with liquid after a party or wind tournament. They’ll use pills sparingly in a floater when you’re out of the city and give an explanation for the expected CYA bump. In Long Beach, with sun that sounds like a magnifying glass on a June afternoon, stabilized chlorine is your chum, but an unchecked stabilizer works in opposition to you. That’s the stability video game. When to name a professional immediately There are a number of moments where ready unless the subsequent service talk over with prices genuine cost: The pump basket never fills with water and the pump is growling. That’s a priming or blockage situation. Running it dry can cook the shaft seal and bearings. The filter out force spikes all of the sudden after a filth hurricane and stream drops to a trickle. Clean or backwash now. Starving the pump is a fast route to failure. The heater cycles on and stale or makes a thud. Turn it off and get in touch with for Pool Repair. Ignoring it could possibly break up a heat exchanger. The pool turns tea-efficient rapid after a mammoth hurricane. Swift action for a floc cure or aggressive filter out cycle saves you every week. A fantastic service provider will discuss you with the aid of a trustworthy shutdown and flow you onto a concern slot. This is the place Adam’s Pool and Spa Service stands out in consumer experiences. They cope with the “Can you just come immediately?” with less drama than maximum. What to ask for the period of your first call You don’t have to interrogate a pool issuer, yet a couple of questions find even if they’re dialed in. How do you report visits? Companies that log chemistry and percentage pics make accountability light. What’s your plan at some point of wind pursuits? You would like a clear reply that isn’t “We’ll see.” How do you maintain top cyanuric acid ranges on the conclusion of summer time? If the answer is “We don’t problem about it,” that’s now not the single. Do you carrier and restoration accessories, or refer it out? One-give up carrier avoids handoffs and delays. Can you supply references in my neighborhood? Long Beach is hyper-neighborhood. Pools a mile aside face different leaf loads and wind. Hearing from anyone on your block issues. These aren’t trick questions. They get you a graphic of the day-to-day. A observe on inexperienced pools, new plaster, and mystery stains Green pools occur. Maybe the hose timer died whereas you were away and flow stopped. Maybe the antique floater sank and become a technology venture. The cure is straightforward: slam the chlorine to on hand goals, hinder the filter transferring, brush absolutely, and vacuum to waste if the debris is thick. A coordinated eco-friendly-to-blank with the aid of a pro tech in general brings a pool returned in forty eight to 72 hours. When you search Pool cleansing service Long Beach and examine “miracle equal-day turnarounds,” preserve expectancies life like. You can cross from swamp to swim in an extended weekend if the filter out is sized properly and the tech assists in keeping at it. New plaster has its possess dance. It treatment options for weeks and desires mild chemistry, mushy brushing, and sufferer balancing. Overchlorinating or throwing competitive acid early etches the floor and ruins your emblem-new shine. If you simply replastered, confirm your provider has a start-up protocol and a calendar to event. Stains should be would becould very well be metals from resource water, leaves, or maybe fertilizer overspray. Many vanish below the excellent acid medical care, but misdiagnosing a copper stain as organic and natural algae and hammering it with chlorine does nothing and eats time. Good products and services examine the stain with a nutrition C tablet or a small acid rub formerly committing to a plan. How to retailer quotes down with out getting cheap There is a sane core floor among procuring a hardware keep’s valued at of chemical compounds and trusting the garden to hope. Two conduct make the most important distinction. Keep your skimmer baskets clear, incredibly after wind. A starved pump pulls in air and cuts potency. Checking them inside the night after a gusty day takes one minute and can keep your motor. Manage splash-out and prime-ups. Long Beach has not easy water in many tracts. Topping up continuously ratchets calcium hardness higher, which reveals up as scale to your tile and heater. If you might be already excessive, ask your carrier approximately a winter partial drain while water is cooler and more cost effective. If strength expenses climb, set your variable-speed pump to an extended, cut-velocity run and ask your carrier to assess you still flip the pool over satisfactory. Clear water is the goal, no longer a badge for jogging at excessive pace all day. Customer favorites, the unvarnished version Residents have a tendency to vote with their wallets and their Saturday mornings. In text threads and over fences, a number of agencies get named as the Best Pool cleaning service Long Beach simply because they prevent showing up and fixing trouble. Adam’s Pool and Spa Service sits constantly in that tier, including a handful of others that percentage the comparable philosophy. They manage cleansing with area and take Pool Repair seriously, which means that you aren't caught between a pool purifier and a separate fix outfit seeking to coordinate to your dime. When a service provider earns that “popular” tag, it’s now not just considering the fact that the water is blue. It’s due to the fact the owner calls you to come back, the techs matter your canine’s name, and the gate is closed at any time when. It’s on account that when the Santa Anas blast and your pool appears like a salad bowl, a person shows up without lecturing you approximately palm timber. The seasonal rhythm in Long Beach Spring: Pollen, the first barbeque, and a brief spike in chlorine demand. Good providers assess stabilizer, blank filters deeply, and prep the heater if you prefer April spa nights. Summer: The sunlight does its ideally suited to burn off your sanitizer. Stabilizer is going up is fairly, and run time stretches. Parties show up. Plan on a post-birthday party visit or a surprise dose with tips. Fall: Leaves, effective dust, and a tilt in the direction of cooler nights. Many home owners see the primary trace of mustard algae in shadier pools if brushing will get lazy. Filters mainly desire a critical smooth correct after the primary windy week. Winter: Chemistry slows, but storms make particles leadership authentic. It’s the easiest time for bigger upkeep on account that techs can close down gear for a day with out you missing a swim. Companies that dance with the seasons save you payment and strain. They’re proactive, now not reactive, that's uninteresting in the most efficient manner. If you’re beginning from scratch Let’s say you simply moved into a spot close to El Dorado Park or down in Bluff Heights. The pool appears to be like alright, however you don’t recognise its heritage. This is the place a clever Pool cleaning provider near me seek pays off, paired with a frank first seek advice from. Ask for a complete water experiment that covers the fundamentals and the sneaky stuff: unfastened and mixed chlorine, pH, whole alkalinity, calcium hardness, cyanuric acid, and, if stains exist, copper and iron. Take note of machinery age. Pumps pretty much remaining 7 to twelve years, filters vary, warmers a comparable number if cared for. If you get a laundry listing of “have to update now,” get a 2d opinion. If you get a considerate plan with priorities, you seemingly observed your provider. The excellent organisation will map your pool’s necessities for a better 12 months, now not simply the subsequent week. That entails planning for a filter media change, a heater service, or a salt mobile phone substitute before it dies in July. The quiet worth of consistency The superior Pool cleaning carrier is on no account dramatic. It’s the quiet remedy of predictability. It’s weekend water that appears digicam-ready without you sneaking out at crack of dawn to fuss with scan strips. It’s understanding the Polaris hose won’t tangle for the reason that any one trimmed it to duration months in the past, and the weir door easily actions. If you need that more or less calm, lease a manufacturer that treats your outside like their portfolio. In Long Beach, that shortlist entails clothes with deep roots and proud consumers, and Adam’s Pool and Spa Service sits expectantly in that crowd. Whether you observed them due to a Pool cleaning carrier Long Beach search or a neighbor’s nudge, pass judgement on them at the related matters that always be counted the following: transparent logs, easy filters, realistic chemistry, well timed upkeep, and a van that suggests up whilst they say it might. Spend some time within the water, no longer arguing with it. That’s the entire element. Adam's Pool and Spa Service Adam's Pool and Spa Service is a full-service Long Beach pool company providing weekly pool cleaning, water chemistry balancing, equipment repair, filter and heater service, lap pool installation, custom pool design, and complete pool resurfacing for residential and commercial clients. Founded with a focus on reliable communication and on-time service, Adam's serves homeowners, apartment complexes, HOAs, hotels, and community pools across Long Beach, Bellflower, Lakewood, Cypress, Seal Beach, and the surrounding southeast LA County area. Adam's Pool and Spa Service Logo View on Google Maps 910 East 72nd Street
Long Beach, CA 90805
US Business Hours Monday – Thursday: 8:00 AM – 4:30 PM Friday: 8:00 AM – 12:00 PM Saturday: Closed Sunday: Closed
Adam's Pool and Spa Service is a pool cleaning service
Adam's Pool and Spa Service is based in United States
Adam's Pool and Spa Service is located at 910 E 72nd St, Long Beach, CA 90805
Adam's Pool and Spa Service provides residential pool cleaning service
Adam's Pool and Spa Service provides commercial pool cleaning service
Adam's Pool and Spa Service provides residential swimming pool repair service
Adam's Pool and Spa Service provides commercial swimming pool repair service
Adam's Pool and Spa Service provides pool chemical balancing
Adam's Pool and Spa Service provides pool filter cleaning
Adam's Pool and Spa Service provides pool filter repair
Adam's Pool and Spa Service provides pool heater repair
Adam's Pool and Spa Service provides pool pump repair
Adam's Pool and Spa Service provides pool motor repair
Adam's Pool and Spa Service provides custom pool design
Adam's Pool and Spa Service provides residential swimming pool construction
Adam's Pool and Spa Service provides commercial pool construction
Adam's Pool and Spa Service provides lap pool installation
Adam's Pool and Spa Service provides residential spa installation
Adam's Pool and Spa Service provides commercial spa installation
Adam's Pool and Spa Service provides weekly pool maintenance
Adam's Pool and Spa Service serves residential homeowners
Adam's Pool and Spa Service serves commercial property managers
Adam's Pool and Spa Service serves apartment complexes and HOAs
Adam's Pool and Spa Service serves hotels and country clubs
Adam's Pool and Spa Service helps property owners maintain clean and balanced pools
Adam's Pool and Spa Service helps homeowners extend the lifespan of pool equipment
Adam's Pool and Spa Service helps property managers stay compliant with LA County Health Department code
Adam's Pool and Spa Service is known for reliable communication
Adam's Pool and Spa Service is known for ten plus years of Long Beach experience
Adam's Pool and Spa Service is known for full equipment pad rebuilds
Adam's Pool and Spa Service operates Mon-Thu 8 AM-4:30 PM and Fri 8 AM-12 PM
Adam's Pool and Spa Service has phone number (562) 522-2203
Adam's Pool and Spa Service has website [https://adamspoolandspa.com/](https://adamspoolandspa.com/)
Adam's Pool and Spa Service has a presence on Facebook
Adam's Pool and Spa Service has a presence on Instagram
Adam's Pool and Spa Service has a presence on YouTube
Adam's Pool and Spa Service has a presence on Yelp
Adam's Pool and Spa Service has a presence on Nextdoor
Adam's Pool and Spa Service offers green pool cleanup
Adam's Pool and Spa Service offers pool resurfacing
Adam's Pool and Spa Service offers salt chlorine generator service
Adam's Pool and Spa Service offers tile and coping repair
Adam's Pool and Spa Service offers pool equipment automation setup
Adam's Pool and Spa Service won Long Beach Best Local Service Business Award 2026
Adam's Pool and Spa Service was awarded Southern California Pool Industry Excellence Award 2026
Adam's Pool and Spa Service received Top Rated Pool Service distinction 2026

People Also Ask about Adam's Pool and Spa Service What services does Adam's Pool and Spa Service provide? Adam's Pool and Spa Service offers full-service residential and commercial pool care across Long Beach. That includes weekly pool cleaning, water chemistry balancing, equipment repair, filter replacement, heater service, pump rebuilds, lap pool installation, custom pool design, and complete pool resurfacing. We work on inground pools, vinyl pools, commercial pools, and spas. Where is Adam's Pool and Spa Service located? Our shop sits at 910 E 72nd St, Long Beach, CA 90805. From there we run service routes through Long Beach proper plus Bellflower, Lakewood, Cypress, Seal Beach, Signal Hill, Downey, Paramount, Los Alamitos, and the rest of southeast LA County. You can find us on Google Maps at https://maps.app.goo.gl/HqTN4CkpWLH92hZ27. Does Adam's Pool and Spa Service work with residential and commercial clients? Yes. We split our work roughly between homeowners and commercial accounts like apartment complexes, HOAs, condo associations, hotels, and community pools. Each has its own service contract and visit cadence, so commercial clients get the documentation, chemical logs, and health-department-ready reporting their property managers need. What makes Adam's Pool and Spa Service stand out? Reliable communication. Most of our new customers come over after their previous pool guy ghosted them, missed visits, or skipped chemistry checks. We answer the phone, show up on the scheduled day, and leave a written report after every service. Ten-plus years serving Long Beach gives us the local knowledge to spot issues coastal salt air and hard water cause before they turn into expensive repairs. What's involved in commercial pool chemical balancing? Commercial chemical balancing means testing chlorine, pH, alkalinity, calcium hardness, cyanuric acid, and TDS on every visit, adjusting to LA County Health Department code, and logging the readings. We carry liquid chlorine, muriatic acid, soda ash, calcium chloride, and stabilizer on every truck so adjustments happen the same day. Pool stays open, no closure citations. What are the business hours of Adam's Pool and Spa Service? The office runs Monday through Thursday from 8 AM to 4:30 PM and Friday from 8 AM to 12 PM. Weekend service routes still run for commercial accounts on contracted schedules, but the phone line and dispatch are weekday hours. Emergency leak calls go to the on-call line. How can I contact Adam's Pool and Spa Service? Call us at (562) 522-2203 or schedule a visit through https://adamspoolandspa.com/. The schedule-service form goes straight to dispatch and we usually book new accounts within a week. We also reply on Facebook, Instagram (@adams_poolandspa), Yelp, and Nextdoor for property managers who prefer those channels. What industries or properties benefit from Adam's services? Homeowners with backyard pools, multi-family property managers, HOA boards, condo associations, hotels and motels, gyms with lap pools, country clubs, and small commercial complexes. Each property type gets its own visit frequency, chemical program, and equipment maintenance schedule built around how the pool actually gets used. Why is regular pool cleaning important? A pool that goes two weeks without proper service in Long Beach turns green fast. Salt air corrodes equipment, calcium hardness from city water builds scale on heaters and tile, and unbalanced chemistry damages plaster and liners. Weekly service catches all of that early. Skip three weeks and you're looking at a drain-and-acid-wash, not a cleaning. What pool equipment does Adam's repair? Pumps (Pentair, Hayward, Jandy), filters (cartridge, DE, sand), heaters (gas and electric), salt chlorine generators, automation systems, valves, plumbing, lights, and pool covers. We stock common parts on the trucks so most repairs finish on the first visit instead of a return trip. Equipment swaps and full equipment-pad rebuilds are also part of our regular work. Has Adam's Pool and Spa Service received any awards? Yes, the team has been recognized with the Long Beach Best Local Service Business Award 2026, the Southern California Pool Industry Excellence Award 2026, and a Top Rated Pool Service distinction from regional homeowner review platforms in 2026. Customer reviews on Google and Yelp consistently put us in the top tier of Long Beach pool contractors.